Absolutely love, very soft material and comfortable. Can’t wait to buy so many more styles
best Christmas present to myself ever can’t wait to wear it around the house
As a one piece fanatic, 10/10! I love it! Thank you!
GOLDN Exchange Policy
Effective for orders placed on or after 11/30/2024
Thank you for shopping with GOLDN! We want you to feel confident in your purchase, which is why we offer exchanges on select items. Please read our exchange policy carefully to ensure a smooth experience:
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1. Eligibility for Exchange
- Exchanges are available only for select products, currently limited to:
- Confidence Boxes
- GOLDN ESSENTIALS
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2. Exchange Window
- You must begin the exchange process within 3 business day of your order being marked as delivered. We recommend acting promptly to meet this deadline.
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3. Shipping & Fees
- Shipping Costs:
Customers are responsible for all shipping fees related to exchanges.
For GOLDN ESSENTIALS:
- A $10 remake fee* applies. This fee includes the remaking of new size AND cost of shipping the new item back to you.
For Confidence Boxes:
- A $5 shipping fee is required to send you a new mystery item.
- Note*: Since Confidence Boxes are mystery items, the same design cannot be guaranteed.
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4. Condition of Returned Items
- All items must be returned in their original condition, with the size tag intact and unaltered. We reserve the right to refuse exchanges for items that show signs of wear or damage.
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5. Design Variations (Confidence Box)
- When exchanging a Confidence Box item, design variations may occur based on availability. We cannot guarantee that the replacement will match the original item.
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Why This Policy Matters
As a small hand crafted business, these guidelines help us offer exchanges sustainably. We aim to ensure your satisfaction while balancing our operational costs. Thank you for your understanding and support!
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If you have any questions or need help with an exchange, feel free to reach out to us at goldnthebrand@gmail.com. We’re happy to assist you!
Absolutely love, very soft material and comfortable. Can’t wait to buy so many more styles
best Christmas present to myself ever can’t wait to wear it around the house
As a one piece fanatic, 10/10! I love it! Thank you!
It took over a month to get it and the lettering is very small. Not worth $50.